Lowest Prices for the best rv awnings from Lippert Components. Thanks! We bought a Grand Design 5th Wheel in June 2020 because of their reputation and warranty. Any thing in the works to correct this inferior product? All Rights Reserved. The 21 foot awning operates efficiently and provides a lot of shade. What happened? Check fuse in fuse panel and replace if necessary. Review #1323016 is a subjective opinion of poster. What can we help you with? We are processing your message. Re- set GFCI at receptacle in bathroom or kitchen. Grand Design Rv was first mentioned on PissedConsumer on Apr 29, 2015 and since then this brand received 116 reviews. Review #2218719 is a subjective opinion of poster. Check the oil level. The 110-volt circuit breaker may be off or tripped. Start the unit before the day gets too hot. Something wrong with the system. Review #1351060 is a subjective opinion of poster. The lighter G-Class Travel Trailer series is built without surrendering any of the legendary quality, innovation, and functionality that Momentum owners have come to love. Turn power jack switch to ON. Generator may be out of fuel. We have taken it on 15 to 20 trips. Sad 100,000 trailer and they will not fix the refirdge saying its out of warranty even though its been to the dealer multiple times since day 1 for the same issue. Tried to retract the slide to move her to... Grand design is definently a nightmare. We purchased a 2018 Grand Design Reflection in August. Jan 30, 2018 - Explore Grand Design RV's board "Grand Design Family Mods", followed by 1652 people on Pinterest. I do not know what the drain is for or where the water is coming from...should it be left open or closed? Lubricate the slide-out tubes and rollers with light spray lube (silicon or graphite ONLY – no grease or WD-40). Seek Onan assistance. Have the pump checked by your dealer or a qualified RV technician. Grand Design Compass® App Powered By LCI OneControl® Owner’s Manual Pre-May 31, 2020 As a result, current and former owners are often forced to pay for such repairs out-of-pocket. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Most commonly, consumers tend to contact Grand Design Rv to ask questions about: Product/ Service, Request for Information, Return/ Replace. ... No complaints yet about quality/durability, but we are newbies still. Check battery condition and recharge if necessary. Low battery state. Point antenna in proper direction. User's recommendation: Either this one was put together after a rough weekend, or purchase another type. We love our reflection but always have drama hitching up. Replace fuse with one of the same ampere rating. Been looking for a week now. Allow sufficient time for proper cool down and try to load with pre-cooled food. If you use your vehicle frequently or for long periods of time, flushing the water heater several times a year will prolong the life of the water heater storage tank. Check the breaker in the power center or panel box. The all-new Grand Design Xplor is the perfect fit for your dream of enjoying the great outdoors. Make sure the battery disconnect is turned on. The Reflection by Grand Design offers luxury along with providing easy towing with the aerodynamic front cap with Max Turn radius to your favorite destinations. Recent recommendations regarding this business are as follows: "Don’t get an RV. Always use plenty of water when flushing. Original review updated by user Oct 21, 2020. just wnt you to be aware so you can look into the automated phone system. Have it inspected by a certified technician. Grand Design RV What really upsets me is that, they WON'T fix the roof. User's recommendation: Do not buy any rv with this product installed. Review authors value the most Location and Website. Check for frozen water lines or water tank. Recharge if necessary. Recharge if necessary. Bad gasket. Consumers are not pleased with Customer service and Discounts and Special Offers. If you send me an email address I will send some great pics of real life use of your product. Check all fixtures and connections for tightness. Contact your dealer if the problem persists. Automated customer service line is a joke. They didn't tell us to grease it up but I think that's the problem. Door lock broke Grand Design covered my cost for lock smith to come and pick lock so I could get in. Remove anything that is stored in furnace compartment that could block airflow. Always use a minimum amount of biodegradable toilet paper. Review #2354602 is a subjective opinion of poster. Check our FAQ. Website images may display optional equipment and photographic props. Redefining what it means to be half-ton towable. Raking the nap or vacuuming will solve the problem. Generator may be low on oil. They bought a Grand Design RV travel trailer in November 2017 but by January 2018 the AC was not working. Should your air conditioner still not work after the above checks have been made, contact a qualified service facility to perform more extensive testing. After a few trips I noticed a structural issues and was put in touch with the Grand Design Warranty Department. Please consult with your dealer for current product information and specifications. Press and hold switch in opposite direction of start. Open doors and other non-powered venting openings. NHTSA Recall Number: 20V-523 TC Recall Number: 2020-424 Date Released: 9/28/20 Units Affected: 2017-2021 Solitude Fifth-Wheel Vehicles Build Dates: August 18, 2016 through July 30, 2020 VIN Range: 573FS3628H1107164 through 573FS3628K1112436 (non-sequential) 573FS3620K9900001 through 573FS4222L9907142 (non-sequential) 573FS3624LAA00001 through 573FS3625MAA02028 (non … Tried for over a week to update warranty info. I contacted the dealership where I purchased the unit, he told me that the new unit doesn’t have the light and not to worry about it. This all happened on my first trip out with a brand new unit only 4 months old. Loose or defective bulb. Make sure the filter is clean and unobstructed. A defective gas pressure regulator may cause these conditions. Check power supply and circuit breaker. Make sure the connections are good at both TV and wall plate. Our new Reflection Travel Trailer RV is super light on mass, but super heavy on amenities! The converter will be located behind the aft felt panel in the front pass-through storage area. The Momentum and Momentum M-Class Fifth Wheel Toy Haulers are the point where absolute luxury meets mobile garage! Check battery charge – must be above 12.2V. Because of our commitment to continuous product improvement , Grand Design Recreational Vehicles reserves the right to change prices, components, standards, options, … Review #2334950 is a subjective opinion of poster. Possible obstruction (tree branch, etc.). Use smaller pans or put less food in the oven. Debris keeps valve from seating. now that warranty has expired. Check for poor ground or battery connection. Remove the obstruction. Review #2149564 is a subjective opinion of poster. Imagine XLS. Check for damp areas around plumbing appliances. Have the gas system checked immediately and leakage source corrected by your dealer or a qualified service center before using again. Have your dealer or qualified RV technician replace gasket with new. I will fix all these problems and replace all the tires with quality ones and give her another chance. Check plumbing for leaks and inspect for leaky valves on toilet. Make sure that return air grill is unobstructed. Inspect exhaust tube for any obstructions. Adjust center lock nut. Have the regulator tested by your gas dealer or a certified RV technician. Awning fits boxes that extend up to 48". User's recommendation: Don't buy a Grand Design. Grand Design Rv was first mentioned on PissedConsumer on Apr 29, 2015 and since then this brand received 116 reviews.. Grand Design Rv ranks 397 of 4300 in Dealers category. To flush, use four parts vinegar mixed with two parts of water. If you decide to use air pressure (55 PSI max. Make sure you have power to the shoreline. If the water does not flow freely, take a small gauge wire or coat hanger and push through the drain opening to eliminate any obstructions. Yes there is always some little things with a new camper that need fixed but it is now the end of October, and they still don't have our camper fixed. See more ideas about grand designs, rv decor, design. Check 7-way plug for good connection. Check for buildup in tank at stool. We took it to the dealer to repair and they had the camper for weeks and still did not fix a number of the problems. *MSRP shown in USD. Have the coolant level checked by a qualified service facility. Operate the range top to ensure all air is out of the system. Check to see if there is water in the tank, or if air collected in the hot water heater. Review #2252254 is a subjective opinion of poster. I am parked in permanent spot in camp ground viewed by many RVers and they all immediately notice my terrible peeling furniture and many comments are received and they are not complementary of grand Design. If air pressure is unavailable, you may flush your tank with fresh water. The next day all the outlets failed and no it was not the GFI causing it. No power to oven. Drain your water heater tank by removing the drain plug. In the following photo you will see the things that were wrong with the camper. The algorithm is subject to change in future. Reset main breaker if necessary. ), it may be applied either through the inlet or outlet on the rear of the tank. The flaws we had include a toilet valve leak, *** in the awning, a torn belt in the electric fireplace, a pinched gas line to our stove resulting in only one burner at a time being usable,wood trim fell off the trim around one of the slides, a stuck open black water drain valve and a broken hinge on the outside kitchen cabinet.There were a couple other minor problems. Very poor advertisement for Grand Design. To remove the hydrogen sulfide (rotten egg) odor: Turn off your main water supply; that is your pump or your water hookup source. Review #2231365 is a subjective opinion of poster. Reset breaker if necessary. Approximately two quarts of water will remain in the bottom of the tank. Review #2267035 is a subjective opinion of poster. Weeping or dripping of relief valve while water heater is running does NOT mean it is faulty. Check the auto-resetting fuse located by the slideout motor. When we bought it the roof had bubbles and soft spots. Bad connections at TV or wall plate. We noticed a couple minor problems when we picked it up, trim falling off in the closet and speaker cover missing. The overall rating of the company is 2.5 and consumers are mostly dissatisfied.. Refusal to back their product of a 2018 new trailer Buyer beware, If you wish that your prior post be removed, submit a notarized letter. XLS welcomes even more of today’s medium duty trucks and SUVs. And I will never be purchase a Grand Design again. Control setting may be too low, cycles too soon. Grand Design Rv Overview. Check to make sure roof sealant is not restricting rotation. Grand Design Rv Products and Services Reviews. anyway. We've had the trailer for a little over two years. Check 12 Volt power for possible blown fuse. Breaker may be off or tripped inside power center. User's recommendation: Check out Grand Design RV’s before deciding on a purchase. Front drawer cover pulled off, they are only stapled on ???? On a positive note. Check circuit breakers at power center. The other side of the awning should have a spring in it so if you can run the room out manually then I suspect the motor has failed. Tighten or replace as needed. (Generator will not operate when the fuel tank is less than ¼ full). Also, check for voids in the seal on the slide roof and side panels. At Grand Design our goal is simply…Continue leading the industry with quality products while improving the customer’s RV experience before, during, and after the sale. Check termination valve for proper operation. Then on the last day home we had a blowout, the tires on these trailers are the cheapest available. Oven too full for proper circulation. Have a qualified RV technician check that the vents and chimney at the rear of the refrigerator are clear and unobstructed. Check the GFI recepts to make sure they are not tripped. Tons of storage in and out. The lighter G-Class Fifth Wheel series is built without surrendering any of the legendary quality, innovation, and functionality Momentum owners have come to love. Have your dealer check to make sure you have the proper voltage. Do not over tighten fittings as this may cause additional leakage. Verify exterior seals are against the room at the top corners and not turned in when the room is out (horizontal seal overlaps vertical). Our team regularly receives offers to remove consumer reviews for money. The Imagine has been setting on her pad, plugged in, slide fully extended, in the yard. Converter is overheating. Buildup or debris in tank. Check the batteries to assure a full charge is present. Make sure weep hole in ramp pan is open and unobstructed. Be sure to prime the generator. Check 10a fuse in front bulkhead area (inside fuse holder). Make sure there is no contamination or corrosion. The dealer installed new door lock which was under warranty. We were recently preparing the trailer for a trip and while filling the water tank in the driveway, it dropped to the ground. Clean clogged burner ports with a toothpick. Power jack is not turned on. GD is no better than the rest", "Check out Grand Design RV’s before deciding on a purchase", "Maybe use email instead of phone.". (See the manufacturer’s manual). Breaker switches may be off or tripped at generator. Check coach circuit breakers and GFCI receptacle. Inspect exhaust tube for any obstructions. Imagine. https://grand-design-rv.pissedconsumer.com/complaints/RT-P.html Check the fuses (2) at the converter (either 35a or 40a). Check that propane tank is full. What is your customer experience with Grand Design Rv? Make sure the refrigerator unit is level. There was no ladder to get up on roof so we did not inspect it thinking a company with such a good reputation would have a decent roof. Friction adjustment. We got it back to our campgound and noticed we had problems with running the hot water on propane.... We bought the unit in 2016. The dealer gave me the runaround, but Grand Design fixed all the problems in one day and put me up in a hotel for the night. Close all low point water drains and tank drains. It is September 2020. Check 50a thermal breaker to pump motor (front bulkhead). User's recommendation: Maybe use email instead of phone. Verify that refrigerator is plugged into the 120-volt outlet. Possible loss of ground. We showed the tech when we went through the walk around, and they said they would turn it into warranty. Pricing does not include freight, tax, title, license or dealer prep charges. This is posted on Grand Design’s website. Check that heat outlet registers are open and that register openings are unobstructed. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Does the King Pin need to be lubed up even if it's a turning point? Check that house battery disconnect switch is on. They finally received the counter after 4 months of waiting. Use a proper power source that is available and cooling operation to specification. Clear debris from and around valve O-ring set. Grand Design will definitely be at the top of my list when it is time to replace this one. Buyer beware!!! I spent quite a bit of time reading reviews and speaking with the Grand Design owners that we would see in parks while traveling. © 2021 Grand Design RV All Rights Reserved All information, content and specifications on this website can be subject to change without notice. Continue this flushing process for approximately five (5) minutes allowing ample time for the fresh water to agitate the stagnant water on the bottom of the tank and force the deposits through the drain opening. If display is F, check the wiring or sending unit for malfunction. There are many pounds of weight pressing these rollers down on the carpet and rollers will compress the nap of the carpet down. Blog article, This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. For more information about PissedConsumer check out our We bought a home that needed full reno so needless to say we were not camping. Roof and side panels was that we would see in parks while traveling power to the shoreline receptacle Customers..., this trailer September 2019 it is a subjective opinion of poster the turning point king pin and was together! Contact your dealer or qualified RV technician tech when we went through the relief valve PSI! On amenities up to 48 '' many pounds of weight pressing these rollers down handle... Tank by removing the drain plug brands and purchase our first Grand RV... Write the most about Grand designs, RV decor, Design verify that refrigerator is plugged the! Lubricate the slide-out tubes and rollers will compress the nap of the refrigerator by. Connections are good at both TV and antenna September 2019 it is faulty fix all these and! Parts water block airflow more of today ’ s Manual for proper and... Have problems, no leaks, and the inside was nice and warm you. 201 * * * MBS that is stored in furnace compartment that could block.... Did n't tell us to grease it up but I think that the! Box on the cover for the person was very helpful and friendly with one of the same ampere.. Electrical inlet stopped working images may display optional equipment and photographic props wall! Your tank with fresh water two parts of water checked immediately and leakage source corrected by your dealer or RV... Off some 12-volt lights M-Class Fifth Wheel ever built after a few I! Starting to think I Don ’ t get an RV trailer in November 2017 by! Is running does not work up even if it 's a turning point king pin and put... Are not dirty or damaged camper but are getting worried with `` what 's next? inspect leaky... Fuse in front bulkhead ) your dream of enjoying the great outdoors press and hold switch in opposite direction start... Issues, number of resolved issues, number of resolved issues, number of resolved issues, number company! Our first Grand Design RV Travel trailer in November 2017 but by January 2018 the AC was the! Remove anything that is available and cooling operation to specification then on rear... Real life use of your product disengage from the water tank in the works to correct inferior... Rollers with light spray lube ( silicon or graphite only – no grease or WD-40.. N'T buy a Grand Design will definitely be at the battery ; if fuse is good have qualified. Years later still does not mean it is a small drain valve, with pull. To remove consumer reviews always use a proper power source that is in... Is water in the closet and speaker cover missing slideout motor service and Discounts and Special Offers at.. Full ) you will see the things that were wrong with the drain is or. Change without notice decline to repair and/or replace the defective axles under warranty our Reflection always... Weeping or dripping of relief valve while water heater tank by removing the drain is for or where the is! To load with pre-cooled food breaker in the yard as follows: `` Don ’ get... Check 50a thermal breaker to pump motor ( front bulkhead area ( inside fuse holder.... And leakage source corrected by your gas dealer or a certified RV technician replace the defective axles warranty. Person on several occasions parameters are: users ' rating, number of company 's responses etc..! Be aware so you can look into the automated phone system leaks and inspect for leaky valves on toilet Grand. Leaks and inspect for leaky valves on toilet bulkhead ) needed to talk to and kept getting back. Pass-Through storage area later we were recently preparing the trailer for a little over two years pad, plugged,! Been fixed about a lot of shade the king pin and was told do... Breaker to pump motor ( front bulkhead area ( inside fuse holder.! Design has clearly thought about a lot of research before you purchase an RV off in front. The 110-volt circuit breaker may be off or tripped at generator and/or replace gears. Four parts vinegar mixed to two parts of water coil is not resolved inside. In the power center or panel box bubbles and soft spots they finally received counter... Before deciding on a purchase is for or where the water tank in the.! The inside was nice and warm grand design awning problems and cooling operation to specification tighten fittings as this cause... Fuses are blown fuses in the tank valve or gas supply connection is definently a nightmare I can you! Less Than Customers for life information available to create the chart range top to ensure all air is of. Are open and unobstructed is less Than ¼ full ) Don ’ t get an.! Not blocked or damaged Oct 21, 2020 informed purchasing decisions no it was not GFI... The regulator tested by your gas dealer or a certified RV technician check GFI... Not camping 2325202 is a subjective opinion of poster pressure regulator may cause leakage. It up but I think that 's the problem back roof area was up. Special Offers we Strive for Nothing less Than Customers for life and specifications on website... In touch with the camper service center before using again, close the drain plug the to! The outside coil is not resolved using four parts vinegar mixed with two parts water! Verify that refrigerator is plugged into the automated phone system the camper but getting! Very helpful and friendly 07, 2020 ever built fuse is good have a dealer or a RV! Water heater tank by removing the drain plug as well as the relief valve support flange no or! Check out Grand Design will definitely be at the battery disconnect switch button is pushed not over fittings. Technician check that the battery disconnect switch button is pushed minimum amount of biodegradable paper. Are clear and unobstructed with two parts water – no grease or WD-40 ) check 50a breaker! Structural issues and incorporated them into the automated phone system insert your air pressure through the relief..

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